Privacy Policy

Last updated: May 15, 2026

Provora ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect the following information when you use Provora:

• Account information — your email address and password (stored securely via Supabase Auth)
• Business data you enter — inventory items, expenses, goals, cash flow notes, and any photos you upload
• Payment information — processed by Stripe. We never see or store your full card number
• Usage data — basic analytics like pages visited and features used, to improve the product

2. How We Use Your Information

• To provide and operate the Provora service
• To process your subscription payments via Stripe
• To sync your data across devices
• To send account-related emails (signup confirmation, password reset)
• To improve the app based on how it's used

We do not sell your data. We do not use your data for advertising.

3. Data Storage

Your data is stored securely using Supabase, hosted on AWS infrastructure in the United States. Your inventory data, expenses, and photos are stored in a private database with row-level security — meaning only you can access your own data.

Item photos you upload are stored in a private Supabase Storage bucket. Photos are only accessible to your account.

4. AI Features (Flip Scanner)

When you use the Flip Scanner, photos you take are sent to Anthropic's API (Claude) for item identification. These images are processed in real time and are subject to Anthropic's Privacy Policy. We do not store your scan photos on Anthropic's servers — they are only used to generate the analysis result.

5. Payments

All subscription payments are processed by Stripe. Provora never stores your full payment card details. Stripe is PCI-DSS compliant.

6. Data Retention

Your data is retained for as long as your account is active. If you cancel your subscription, your data remains stored and accessible if you resubscribe. You can request deletion of your account and all associated data by emailing us.

7. Your Rights

You have the right to:

• Access a copy of your data (use the CSV Export feature)
• Request deletion of your account and data
• Correct inaccurate information in your account
• Opt out of non-essential communications

To exercise any of these rights, contact us at the email below.

8. Cookies

Provora uses minimal cookies necessary to keep you logged in (session cookies via Supabase Auth). We do not use advertising or tracking cookies.

9. Children's Privacy

Provora is not intended for use by anyone under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes by email or by posting a notice in the app.

11. Contact

Questions about this policy? Contact us at: getprovora@gmail.com

This policy applies to the Provora web application available at provora.vercel.app.